We strive to supply quality products and excellent service. In addition to any rights you may have under the Consumer Protection Act, the following returns policy applies to change-of-mind returns.

 

 

We may, at our sole discretion, accept the return of unused, non-defective goods within 6 (six) calendar days of the original purchase date, provided that:

 

The original tax invoice or proof of purchase is presented.

The product is unused, unfired, uninstalled and in its original condition.

All original packaging, accessories, manuals, labels and any promotional items are returned intact.

The product is suitable for resale as new.

 

Returns that do not meet these requirements may be refused.

 

 

Approved returns may be subject to a reasonable handling and restocking fee, as permitted by the Consumer Protection Act. The amount of the fee will depend on the nature of the product and the costs incurred in processing the return.

 

 

Unless the return is due to a defective product or an error on our part:

 

The customer is responsible for all courier or shipping costs associated with returning the product.

Any courier costs incurred by us must be settled before a refund will be processed.

Where an exchange is requested, the customer is responsible for both the return shipping costs and the shipping costs of the replacement item.

Packaging Requirements

 

Products being returned must be securely packaged to prevent damage during transit. We recommend using the original packaging where possible, placed inside a suitable shipping box or protective envelope.

 

Please include a copy of your original invoice or proof of purchase with the return.

 

 

For hygiene, safety, legal or product integrity reasons, we reserve the right to refuse returns of products that have been used, altered, damaged after delivery, or are not in a resalable condition.

 

Nothing in this Returns Policy limits or excludes any rights afforded to consumers under the Consumer Protection Act, including the right to return defective or unsafe goods where applicable.

 

All firearm sales are subject to the provisions of the Firearms Control Act, 2000 (Act 60 of 2000).

No firearm will be released or handed over without the purchaser presenting a valid licence, permit, or authorisation for that specific firearm, as required by law.

By purchasing a firearm through this website, you acknowledge and accept that all applicable licensing procedures must be completed before the firearm can be released. Firearms will not be shipped or transferred until all legal requirements have been met.

No refunds will be issued on the basis of licensing requirements or delays resulting from the Firearms Control Act. Please ensure you understand the applicable legal process before completing your purchase.

 

All second hand goods are sold and accepted voetstoots (‘as is’). The Seller shall not be held liable for any defects, whether patent (visible) or latent (hidden), existing at the time of purchase. The Buyer acknowledges having inspected the goods to their satisfaction prior to the sale.